30 Days and Counting…

While most people seem to have stopped blogging due to vacations, i’ve simply been horribly busy. Summer is the time of the year when one of my old Toronto clients makes a bunch of ‘back to school’ educational content so i’ve been busy drawing collared lemmings and putting together an Iditarod-themed Chu Chu rocket lookalike (with Bryan’s help of course.) We’ve also been embroiled in a silly amount of unexpected web programming and CSS. But enough of that. As of tomorrow, I have another task—packing!

We’re heading back to Asia at the end of September. Not sure yet when we’ll be back. We’ll be based in Bangkok but plan to intermittently move around the region. During that time we’re hoping to attend some Mobile Monday meetings in KL, Singapore and maybe even Mumbai or Bangalore (apparently a chapter in Delhi has also just started up. Anyone know if there’s a Jakarta chapter in the works?)

We’ll also be blogging about all the interesting mobile stuff in the region and working on a long overdue internal project which seems to finally have the possiblity of coming together. Every secret project needs a code name. I think ours will be Avocado :-)

[Regional food tip. When in Indonesia, be sure to try an avocado-chocolate milkshake. Sounds weird but trust me....it's yummy.]

Carnival of the Mobilists #42

This installment of the Carnival of the Mobilists (#42) is hosted by Mobile Active and includes my mobile literacy checklist.

Carnival of the MobilistsA great linelup includng a very interesting ‘post of the week’ from Scott Shaffer about Google’s creation of QR codes for the masses (a great idea in my opinion. One of the simplest and most elegant ways to solve the mobile content discovery issue.) Enjoy!

Computer and Handset Literacy Checklist

I’ve been trying to formulate a reasonably plausible handset literacy checklist to inform some upcoming projects. Since a handset is the closest many people will come to owning a personal computer and may be used to accomplish similar tasks, I thought i’d start with a list for computer literacy and see how they compare.

Computer Literacy

My list…in no particular order…

  1. Use of input device: Mouse, keyboard etc.
  2. Knowledge of working parts: This may sound silly but I still know lots of people who think the computer monitor is the actual computer. What they think the CPU is for is anybody’s guess. So this includes knowing how to turn the computer on, what each part does, how to restart etc.
  3. Knowledge of basic peripherals: Mostly a printer but possibly an external drive, Flash memory, thumb drive etc.
  4. File structure: Folders, directories, understanding where stuff lives on your drive(s), how to keep things organized.
  5. Menu system: How to find, install or uninstall an application, create shortcuts etc.
  6. Common UI elements, navigational elements and widgets: Discovering cues that define interactivity (ex. windows that are resizable or dragable,) closing or docking a window, menu or toolbar, scrolling, toggling, using sliders, understanding tabs and their relationship to content etc.
  7. Saving, Cut, Copy, Paste: Saving something somewhere then knowing how to find it again (!!), understanding the difference between save and ‘save as.’ Understanding how to duplicate and move data around.
  8. Data transfer: Getting stuff on and off your computer via email, USB, floppy, burning a CD, Bluetooth, maybe even FTP.
  9. Communication: How to use email, IM, VOIP, web mail etc. A few years ago this might have been considered a separate set of skills but I think they’re now just standard computer literacy requirements.
  10. Internet use and internet literacy: What is a browser? How does it work? What is a search engine? A blog? Also speaks to information literacy. How to search , how to evaluate search results, how to determine if a web site is a valid or reliable source of information (Wikipedia? blog? news portal?).
  11. Safety: Avoiding spam, viruses, staying safe on IM, blogs and in chatrooms, applying parental filters, safe online shopping etc.
  12. Etiquette: How to write a proper business email, how to comment or post to a list, how to use emoticons but also, how to use a laptop at meetings (how NOT to check mail and IM three different people while talking to a client :-) Is it proper to blog while listening to a speaker at a conference?
  13. Self-reliance, personalization, respect for the device, ability to troubleshoot: May be best illustrated with a story: Once upon a time my job was (amongst other things) to provide tech support for a small office of media sales people who spent their days on the computer inputting media data, cpm numbers etc. One day, a coworker called me complaining there was a CD ROM was stuck in her desktop computer drive. When I asked if she had tried re-starting her computer, she said yes and proceeded to flick her monitor on and off saying “See, it doesn’t help.” That was when I discovered that her computer had been on for several years as all she did each night was shut the monitor off. For arguments’ sake I then asked if she had tried anything else. She then responded “I shook it and held it upside down but that didn’t help either.” At some point computer literacy should translate into some sort of self-reliant yet appropriate behaviour or ability to care for the device—even in a very basic way. And somewhat related, it should also translate into an ability to personalize your device and/or applications while maintaining an understanding of what types of personalization are acceptable on a private vs public device (internet cafe, school library etc.)
  14. Software: Opens a big can of worms with the open source/Mac/PC community as to what is considered ‘standard’ software but really—you should be able to send an email to multiple parties with attachments, create a document, a spreadsheet, a short presentation and ideally; edit or manipulate simple graphics.

In case you’re wondering, I expected to find a whole bunch of lists like this on the web but ended up mostly finding definitions of the term or academic papers on the subject. I wonder if we’re not getting a bit complacent about this stuff with the assumption that it’s all common knowledge now?

Handset Literacy

Does the above list map to mobile? What are the differences?

  1. Use of input devices: Keys, navipad, joystick, sylus, QWERTY etc.
  2. Knowledge of working parts: A bit less relevant but could translate to a knowledge of the various ‘ports’ on your device (memory card, data synchronization cable, infra-red etc.) Could also include a general knowledge of standard device keys or controls like soft-keys or a navi-pad and how they vary from device to device (i.e. being able to successfully locate the equivalent key on a new device to make a call, send an SMS.)
  3. Knowledge of basic peripherals: Bluetooth headset, USB connector, USB keyboard etc.
  4. File structure: Folders, directories, understanding where stuff lives on your drive/memory card, how to keep things organized, how to access your drive via your computer (device and O/S dependant of course.)
  5. Menu system: How to find an application, install and uninstall, configure basic device settings etc.
  6. Common UI elements, navigational elements and widgets: Cues that identify interactivity (ex. tabs, scrolling, toggling, using sliders, collapsable lists etc.
  7. Saving, Cut, Copy, Paste: Saving something somewhere then knowing how to find it again. Understanding how to copy, duplicate or move data around. Obviously O/S dependant. I know how to do some of this in S60 but have no clue if it even maps over to my Sony Ericsson.
  8. Data transfer: Getting stuff on and off your device via USB, memory card, Bluetooth, responding to a WAP push (all somewhat operator and device dependant.). Could also include an understanding of data itself. Is 5kb bigger than 5MB?
  9. Communication: How to initiate a voice call, send an SMS or MMS (device and operator dependant of course.)
  10. Internet use and internet literacy: What is a mobile browser, how does it work? What is a WAP browser? What is an on-device-portal? Walled garden? What is a data connection? What are the costs involved in consuming data? How can you minimize them?
  11. Safety: Avoiding spam, staying safe on IM, using Bluetooth/LBS for social interaction, understanding your rights relative to mobile marketing and opt-in services, keeping your personal data safe etc.
  12. Etiquette: On a device, this goes way further than just knowing how to send a proper and polite SMS. What is the etiquette in various situations? When do you stop a conversation to take a call? When do you shut the phone off? On a date, in a meeting, at home? How does your ability to make good decisions regarding etiquette affect your dealings with others? How does carrying a mobile affect your ability to follow other types of etiquette?
  13. Self-reliance, personalization, respect for the device, ability to troubleshoot: A bit different here as a mobile is rarely a truly public device—rather a private device used in a public space. How does your ability to understand your device affect others around you (ex. the ability to quickly switch to vibrate mode in a meeting or place of worship.) How can you personalize the device it ways that reveal different personas to those around you? How can you maintain and safeguard personal data on the device (ex. the Paris Hilton address book theft via Bluetooth incident.)
  14. Software: Do we have ‘standard’ handset software at this stage? (Does S60 count?) Once you know how to send an SMS, take a picture (somewhat software related in my opinion) what else should you be able to do? What applications are we missing?

And what am I missing? How does my lack of device literacy affect the list i’ve created? :-)

Carnival of the Mobilists #41

This installment of the Carnival of the Mobilists (#41) is hosted by Justin Oberman at MoPocket and includes my ‘Mobile Learning Reading List’ (which has grown since its original posting and will likely grow some more in the coming days.)

Carnival of the MobilistsAs always, Justin has provided a great lineup of posts and also reminds us that this is a good time to register for the upcoming Mobilists event at CTIA. Visit Rudy’s blog for registration details.

Canada Finally Dumping CDMA?

I was a bit surprised to find this article in Canada’s Financial Post today:

“(regarding Bell Mobility)…Last week, Scotia Capital Markets analyst John Henderson wrote in a research note that he thinks BCE may be forced spend as much as $800-million more over the next two years to install GSM technology on top of its existing CDMA network and buy spectrum….

…”We believe the cost of not converting, particularly after phone numbers become portable in March, 2007, is a gradual erosion of their best customers (global roamers) to Rogers, not to mention growing disadvantages in handset costs and selection,” he said….

…Brian Sharwood, an analyst with Seaboard Group, said if a CDMA carrier is thinking about migrating to GSM, a good time to make a move will be when it starts to invest in high-speed, or 3G, networks. He said Telus is apparently further along in its review of GSM than Bell.”

It’s very encouraging to finally see someone publicly discussing this. More on the nuances of the Canadian mobile scene in this older post of mine.

[via Mark Evans]

Mobile Learning Reading List

A collection of projects and resources i’ve found over the past few weeks. Most—but not all—are directly related to mobile. A few cover general uses of ICTs in learning. Enjoy!

MLearn

A collection of papers from the 2003, 2004 and 2005 MLearn conferences. Of particular interest are the “Book of Papers from MLearn 2003″ (3.5MB PDF) and “The Use of Computer and Video Games for Learning” (PDF) which outlines health and psycho-social issues surrounding games in schools, provides examples of existing games, discusses how students feel about this type of learning context; and provides recommendations for content creators.

The 2006MLearn conference is being held on October 22-25 in Banff, Alberta (Canada.)

EU M-Learning Project

Mobile Technologies and Learning,” (PDF) provides a general overview of the European Commission’s m-Learning project. The project site also includes a good discussion of technologies and devices currently in use for learning as well as emulator-based examples (look for the links on the right nav) of some of their applications that target literacy skills. A great example of the work they’re doing is their Healthy for Life project:

“The materials were designed to provide accessible information and support to 40 pregnant teenagers, including those from ethnic minorities, to address their learning and support needs in a health education context, developing their self-confidence and motivation to learn. Close attention was paid to meeting the target group’s needs, following thorough user analysis, to ensure that only subjects of interest to them were dealt with (i.e. labour and birth, sexually transmitted diseases, nutrition, housing and benefits) using appropriate language and attractive illustrations (photo stories and cartoon graphics).”

MOBIlearn

MOBIlearn is a worldwide European-led research and development project exploring context-sensitive approaches to informal, problem-based and workplace learning by using key advances in mobile technologies.” Of particular interest on their site is the Public Findings area which includes a variety of resources like “Guideline for Learning/Teaching/Tutoring in a Mobile Environment” and ” Best Practices for Instructional Design and Content Development for Mobile Learning.” The project seems (at first glance) to be a mobile version of the many internet based ‘Open Learning Object Repository’ specification projects.

“On these social and technological premises, the MOBIlearn project aims at improving access to knowledge for selected target users (such as mobile workers and learning citizens), giving them ubiquitous access to appropriate (conceptualized and personalized) learning objects, by linking to the Internet via mobile connections and devices, according to innovative paradigms and interfaces.”

Good luck to them. These projects are always very well meaning but tend to suffer from massive over-engineering of the learning object structure with little thought to the actual content creation or reuse by educators. [Some nice context on the learning object debate here from David Wiley]

Literacy, ICTs and Games

For information about ICT-related literacy and numeracy projects, check out the UK’s CTAD site. There’s also a good overview at “Can ICTs Help Increase Literacy?” with further links to a study by Vancouver based Commonwealth of Learning on ICT use in India and Zambia.

I also recently picked up “What Video Games Have to Teach Us About Learning and Literacy” by James Paul Gee which is so far excellent. Not as gimmicky as it many of these types of books can be. As a matter of fact—not gimmicky at all—and has some great discussion of the various types and contexts of literacy.

“When people learn to play video games, they are learning a new literacy. Of course, this is not the way the word “literacy” is normally used…in the modern world, language is not the only important communication system. Today, images, symbols, gra[hs, diagrams, artifacts, and many other visual symbols are particularily significant. Thus the idea of different types of "visual litercy" would sem to be an important one."

Prensky on Mobile

A nice down to earth discussion of mobile devices for learning from Mark Prensky in "What Can You Learn from a Cell Phone." (PDF)

"Can cell phones really provide their owners with the knowledge, skills, behaviors and attitudes that will help them succeed in their schools, their jobs and their lives? I maintain the only correct answer to the “What can they learn” question is “ANYTHING, if we design it right.” There are many different kinds of learning and many processes that we use to learn, but among the most frequent, time-tested, and effective of these are listening, observing, imitating, questioning, reflecting, trying, estimating, predicting, “what-if”-ing and practicing. All of these learning processes can be done through our cell phones. In addition, the phones compliment the short-burst, casual, multi-tasking style of today’s “Digital Native” (PDF) learners."

A great article for any educator, parent or administrator trying to justify the use of technology in the classroom. There's more on Mark's site including a link to "Mobile Phone Imagination" (look for issues #14) from the Vodaphone Reciever magazine.
For those interested in some of the issues facing teachers who are currently using handhelds in the classroom, check out Learning at Hand, a resource blog for teachers using PDAs and Treos in the classroom. [I always forget that there are lots of teachers doing this. There are also lots of small (sometimes clunky but functional) learning applications for Palm and Pocket PC that help kids simulate scenarios in science, English and maths.]

Blogs

Some of my favourites include Leonard Low’s Mobile Learning blog (“101 Ideas for Mobile Learning“,) the Finnish MobileED initiative (check out their great examples of students scenarios from South Africa) and Ewan McIntosh who spends his days helping students use technology (including iPods) in the classroom. [Note some recent discussions as well on QR-code usage in education.]

More…

I recently ran into a wonderful research group in the UK by the name of Futurelab.

“A not-for-profit organization, Futurelab is committed to sharing the lessons learnt from our research and development in order to inform positive change to educational policy and practice.”

They do all sorts of interesting stuff (well worth a look!) but in the area of mobile learning they recently published a “Literature Review in Mobile Technologies and Learning” which outlines the key findings of a larger study by the MLearning group at the University of Birmingham.

“learning is mobile in terms of space, ie it happens at the workplace, at home, and at places of leisure; it is mobile between different areas of life, ie it may relate to work demands, self-improvement, or leisure; and it is mobile with respect to time, ie it happens at different times during the day, on working days or on weekends”

Also of interest by FutureLab, “A comparison of young people’s home and school ICT use.” (PDF)

I also bumped into “Language E-Learning on the Move” today from Japan Review

“In Japan, where more people own cell phones than PCs and language education is a huge industry, there is potential for a booming market in mobile e-learning. While education sites aren’t currently moneymakers, more sophisticated content may allow providers to charge more for bite-sized learning.”

The Review incidentally has several other mobile articles including an excerpt from Mimi Ito’s Personal, Portable, Pedestrian and and overview of Japanese mobile media services for journalism students.

And finally, a reading list within a reading list :-) From Learning Light in the UK, a large page of mobile learning resources.

Enjoy! And please let me know if i’m missing something of note. I’ll try to update this list periodically.

[Addendum: As it happens, i'm going to be speaking to a group of Australian teachers about mobile learning next month in an online presentation with Leigh Blackhall for the Australian Flexible Learning Framwork group. They have a very good (and active) mobile learning mailing list (via Moodle.) Education Australia also has quite a few resources on their site.

And a few more resources from the UK. BECTA's Emerging Technologies for Learning PDF, and this video and PDF presentation from Geoff Stead of CTAD (mentioned earlier) entitled Benefits and Hazards of Teaching with Mobile Devices.]

Carnival of the Mobilists #40

This installment of the Carnival of the Mobilists (#40) is hosted by Anders Borg of Abiro.

Carnival of the MobilistsNice work Anders, and congrats to Daniel Taylor for winning best post of the week with a fun post called “Who Designs this Stuff” and one of the best lines i’ve heard in a while about useless content services.
“I was going to get rid of Verizon’s VCast service, but if you have a three year old, it’s a great way to distract him when you’re waiting to get a haircut.”

Bet the Verizon focus groups never listed “occasionally useful to entertain small children” as a reason they’d keep the service :-)

Carnival of the Mobilists #39

This installment of the Carnival of the Mobilists (#39) is hosted by Daniel Taylor’s Mobile Enterprise Weblog. Don’t miss the ‘Browsing’ section with a great post from WAP Review on the future of the mobile web via Opera Mini.

Carnival of the Mobilists

Thanks a bunch to Daniel for including my tardy post on mobile handset literacy. If I can get my act together this week—still super busy right now—I’ll be following it up with a list of interesting mobile learning links as well as some thoughts on what skills-sets might be needed to attain handset literacy.

Handset Literacy ‘a la’ Bubble Pop

Mobile Bubble PopI ran into a lady from Motorola in Boston who told me her friend’s 4 year old has been playing our Mobile Bubble Pop game. Obsessively.

I first found this neat. Then somewhat disturbing (especially the obsessive part.) We never expected someone so young to play the game. Not that it’s a bad game for a child. It’s simple. Repetitive. Provides a certain sense of accomplishment. Has some auditory stimuli, but doesn’t over-stimulate. Not sure what a 4-year old thinks of the Einstein and Mark Twain quotations at the end of the game however…

But had we known, could we have done something to make it a more fun or meaningful experience for a 4 year old? A few thoughts below.

  • Popping the bubbles reveals an animal. A voice provides additional information (“cat, mouse, bear”)
  • Twenty-six bubbles. Each one reveals a letter of the alphabet. A voice provides additional information (“B is for bear”)
  • Ten bubbles. Each one reveals a number and a series of objects (“4 bears, 3 fish etc.”)
  • Multiple editions of bubble pop could provide even more opportunities. “This mobile bubble pop is brought to you by the letter F” (“frog, family, friend etc.” throughout the game)
  • Bubble pop matching game. Basic matching game concept but with the added auditory fun of bubble popping.
  • Pop all the bubbles and reveal a pattern or shape below (elephant, fish, happy face—something easily recognizable ) .
  • Different levels allow you to pop bubbles in different ways (using different keys or a different online ‘cursor’ shape.)

The last one seems a bit problematic—especially for someone who can’t read basic instructions to understand differences in functionality or interaction. Still there’s something to be said for a game (or maybe a bunch of games) designed to teach device literacy. The handset equivalent of learning how to use a mouse and basic keyboard input—through games.

I also haven’t yet decided whether I think we should be encouraging a 4 year old to use a smartphone. Four seems really young. Not that we have much choice. If mum and dad have one—it’ll inevitably end up in their child’s hands. Why not make it a positive experience. Maybe every smartphone should have at least a few applications pre-installed for younger children (call it a productivity enhancer or ‘time-out’ for tired parents :-) .

“The “pass-back” was first coined by mobile video mongols who see short cartoon kid-like mobile video’s as the perfect thing a mother can use to occupy a cranky kid in the back seat. Mom is driving. Kid in the back seat is crying, cranky, bored, whatever. Mom picks up her cell phone and turns on or tunes into some kind of kid-oriented mobile video and passes it back to her kid. Kid shuts up and is entertained (or throws the mobile phone out the window)…(via moPocket)”

A recent BBC article on cyber-literacy offers these thoughts on computer use by youngsters.

“…by the age of four, 45% of children have used a mouse to point and click, 27% have used a computer on their own at home, rising to 53% for six-year-olds, and 30% have looked at websites for children at home…BBC Cbeebies online producer Olivia Dickinson says: “They use fine motor skills when they use the mouse or keyboard. So they can go up to using the spacebar, to using the arrow keys, to using the mouse.”

“They also learn some gross motor skills, in terms of some of the bigger movements of the mouse, but also in terms of physical development, when we give them activities to do in front of the computer, like dance and music. We’ve got a few games where if you keep hitting the spacebar the Teletubbies appear, and that just gets them into what a computer is.”

With more handphones on the planet than computers, and many of them in kids’ hands, maybe content to promote handset literacy should be on the program for kids too.

3.2 Million Blackberries

Too busy to blog lately but just have to post this for my fellow Canadians who still entertain dreams of making millions developing for the Blackberry. Recent figures from Business Week…

  • 3.2 Million Blackberries
  • 50 Million PDAs
  • 70 Million iPods
  • 190 Million Gameboys
  • 820 Million PCs
  • 1.5 Billion TV sets
  • 2 Billion Mobile phones (actually I read 2.5 in a BBC article last week…)

(via Charlie via a Business Week insert)